Integrated Operations Management System
Operations management for charter, intercity and shuttle operators.
Quotes, planning, dispatch, live tracking, driver records and invoicing share one set of records. The dispatcher and the driver see the same trip at the same time.
Our goal
To bring the proven systems, safety culture and predictive intelligence of aviation to ground transportation, enabling safer operations, greater efficiency and continuous improvement.
What the system covers
An integrated operations management system (IOMS) includes dispatching and an operations control centre. It also connects to the systems around the operation, such as ELD and accounting. In DigitalDrive, the control room and the driver app use the same records, so every module works on the same trip.
Control room
DigitalDrive
One database for the control room and the driver app
Driver app
WIP
Integrations
Three problems before 7:40.
R. Lee has called in sick, the 5:30 is running late, and the West Point charter has no driver. Without one system, each of them reaches the desk by phone.
The same morning on the Live Board.
A scan, a filed check and the clock update each row. The last column shows what the dispatcher would otherwise have relied on.
Scroll to see each one reach the board ↓
Pulling out now 06:03Traffic's fine so far 06:06
Ridgewood Middle School (3)07:3831st St. stop · voicemail07:37E. Stern · no answer07:34
Driver hours, week 41.xlsxF. Ochoa9.511.0?K. Brooks7.06.5?
11:00 Boston → Philadelphia · R. Lee ??
TripStatusDriverInstead of
05:30 Philadelphia → New YorkRunning lateD. Turner · V-121a voicemail
06:00 New York → BostonOn the roadJ. Okafor · V-117 · 35%a text thread
07:30 West Point charterNo-showE. Stern · V-140three missed calls
10:30 New York → WashingtonPlannedK. Brooks · hours checkeda spreadsheet
11:00 Boston → PhiladelphiaUnplannedV-122 · Driver slot emptya crossed-out name
The driver app keeps the desk informed.
Scan the vehicle, file the pre-trip check, drive, file the post-trip check. The dispatcher sees each step as it is filed.
14:18
×Scan a vehicle
19003Temsa TS 35
14:30
EDTNew York City, NYMidtown Stop, 31st Street and 8th Avenue2 h 05 m 16:35
EDTPhiladelphia, PAPhiladelphia 30th Street Station
EDTNew York City, NYMidtown Stop, 31st Street and 8th Avenue2 h 05 m 16:35
EDTPhiladelphia, PAPhiladelphia 30th Street Station
‹
Pre-trip checkfor the 14:30 EDT to Philadelphia 30th Street Station
File the check6 of 10 answered
‹● On the road
New York City →
PhiladelphiaThursday 22 October · on the road since 14:34 EDT
PhiladelphiaThursday 22 October · on the road since 14:34 EDT
14:34
EDTNew York City, NY290 West 31st Street2 h 05 m 16:39
EDTPhiladelphia, PA2955 Market Street
EDTNew York City, NY290 West 31st Street2 h 05 m 16:39
EDTPhiladelphia, PA2955 Market Street
19003 · Temsa TS 35Reporting · just now
Trip actions
Scan the vehicle19003DefectDamage or a stopPre-trip checkBefore departurePost-trip checkAfter arrival
‹
Trip detailThursday 22 October
Planned
14:30
EDTNew York City, NY290 West 31st Street2 h 05 m 16:35
EDTPhiladelphia, PA2955 Market Street
EDTNew York City, NY290 West 31st Street2 h 05 m 16:35
EDTPhiladelphia, PA2955 Market Street
Actual
At the vehicle14:18 EDT
Left14:34 EDT
Arrived16:41 EDT
Time taken2 h 07 m
Distance driven95 miles
Filed on this trip
Pre-trip check
14:31 EDT · 1 defect
14:31 EDT · 1 defect
Post-trip check
16:41 EDT · 1 defect
16:41 EDT · 1 defect
TripStatusProgressDriver
12:30 Philadelphia → New YorkOn the roadArrivedD. Turner
14:30 New York → PhiladelphiaNot left yetL. Fernandez
L. Fernandez scanned 19003 at 14:18.
14:45 Boston → PhiladelphiaPlannedOn the roadL. Silva
15:00 West Point charterPlannedArrivedE. Stern
Hours and qualifications checked at assignment.
A driver who would exceed a limit cannot be chosen, and the row shows the reason.
Driving10Hours
On duty15Hours
Off duty8In a row
Choose a driver15:30 · 31st St. and 8th Ave. → Spring Garden Street
Reaches in time
T. Nguyen2 mi away8h left
R. Okoye11 mi away6h 40m left
Cannot be chosen
M. RiveraOver the 15h on-duty limit by 40m counting the trips already on them after this one.
J. OkaforStill on the trip that lands at 16:30.
See DigitalDrive in your operation.
Tell us how many vehicles you dispatch. We will walk you through a day like yours, from the first check to the last arrival.